Airwallex is a global fintech company that provides businesses with a powerful suite of financial tools to operate and grow internationally. It is designed for global e-commerce, digital platforms, and tech companies that need to send, receive, and hold funds in multiple currencies without the complexities of traditional banking.

For Checkify.pro customers, it opens such options as:

For more info about this payment processor please visit airwallex.com.

To enable Airwallex as a payment gateway on your store, you must have an active Airwallex account. If you you don't have one, register it here.

Please note that Airwallex is available only to businesses in certain geos. For the list of supported countries, see Airwallex's global availability.

The secure, no-code connection between Airwallex and Checkify.pro requires a few setup steps. Visit admin.checkify > Payment methods to get started. Press "Connect +" button and keep this page open in a tab.

Otherwise, an error will appear, and you may need to carefully repeat the steps outlined above.

Make sure your store's logo is present and visible to buyers at all times. It boosts trust and conversions at checkout, especially when redirect (alternative) payment methods are involved.

Before selling at scale via Airwallex, please check it by visiting admin > Customization > Design settings tab. Scroll down this page to reach Brand images block.

The URL (link) to a publicly available storage on the web with your logo file should be present there. If so, the logo will be both on Checkify checkout page and Airwallex.

If the Admin API key is unavailable or you prefer not to use it, you can rely on the restricted key. However, this is not recommended, due to the complexities of the payment gateway and potential future changes may affect the integration’s ability to function smoothly with a limited key.

When adding Airwallex as a payment method on Checkify.pro, you will also able to configure additional options:

i. Target countries.

You can select specific countries or regions for which this payment method will be displayed.

ii. Hide / reveal card payments option on the checkout page.

You can visit admin.checkify > Payment methods section > Settings tab and disable displaying of the card payments form on the checkout page. If hidden, your buyers will still get the option of paying using alternative payment methods.

Based on Airwallex's reports and industry data, the top non-card payment methods used by their customers fall into these key categories:

Digital wallets

Digital wallets are the most used alternative payment method, particularly for e-commerce. They have become the preferred option in many regions because of their speed and convenience. For Airwallex and Checkify.pro customers, the most popular digital wallets are Apple Pay, Google Pay, Alipay, and WeChat Pay.

Buy now, pay later (BNPL)

BNPL services are a popular choice, especially among younger demographics. They offer a flexible payment option for consumers who may prefer not to use credit cards. The most prominent BNPL services integrated for Airwallex - Checkify.pro merchants are Klarna and Afterpay.

Local bank transfers

In some regions, direct bank transfers are the most preferred payment method due to their perceived security and low fees. Airwallex - Checkify.pro integration facilitates many of these local payment schemes:

Airwallex has several payment options enabled by default: cards, Google Pay, Apple Pay, Airwallex Pay, Alipay, AlipayHK.

If you would like to offer more options to your buyers, simply enable them in your Airwallex dashboard.

Log in to your account and find Payments section > Payment methods tab.

Pick "Other available methods", select one or several and press "Activate".

You will be taken back to "My payment methods". Your request to add an alternative payment method will be reviewed. The activation time differs, however, Airwallex will keep you updated on the status via email.

Once approved, the payment methods will become available upon clicking "Other methods" button on your Checkify checkout page.

Multi-currency capability is a core feature of the Airwallex platform, designed to simplify international financial operations for businesses. The full list for Checkify.pro - Airwallex integration is given below. You can charge customers in one of them.

If the default currency of your Shopify store is not one of them, Airwallex integration will not work.

In other words, the currency of the checkout should be in one of those currencies. This is not a limitation for your buyers, whose cards may still be in any other currency, even those outside the list of supported ones.

There are around 20 languages/locales supported by Airwallex. It is fewer than on Checkify. If the checkout page is in a language not supported by the payment provider, then its post-redirect payment elements will appear in English. Once the buyer completes the purchase, the order confirmation (thank you) page by Checkify will be displayed in their native language again.

When the order is placed successfully, there is always a set of data associated with it. It is provided in the Orders section of the Checkify admin.

Alternatively, you may find this info on Shopify. Open the order timeline. Here, Authorization key = Airwallex Transaction ID. Example:

The Airwallex dashboard allows searching as well, using the same transaction identifier.

Visit Payments > Payment Activity > All payments tab and search by Payment ID, which can be obtained from Orders section of either Checkify or Shopify.

The order ID is equivalent to Checkify checkout unique ID. Such an ID is attributed to every checkout page URL. It consists of a series of digits and letters. Example: 93c6029b-2229-480b-ba64-cdc321eb4863.
For tracking and easy search and matching of orders on all the platforms involved, we recommend to rely on payment ID by Airwallex. It looks like this: int_hkdm5jmx4hb9hpwamv8

There is always a gap between accepting an order and capturing the payment (marking it as 'Paid'). This is normal, because during this time the payment is authorized but not yet charged. If the order is canceled before capture, the authorization is simply released, usually without fees, since the funds were never fully processed by the bank.

It is advisable to wait for the payment to be captured. No immediate action is required on your side. Order statuses may not update right away; the change usually occurs within one to two hours. If nothing has changed after a reasonable amount of time, you may want to check the gateway logs or contact the payment provider or the buyer before considering cancellation.

For more accurate accounting and reporting, we recommend using the native Shopify refund flow for orders. This process is fully automated: Shopify and Airwallex communicate directly, and Checkify is not involved.

Since the wording on the checkout page is editable, you can adjust it depending on your business needs and target geo. The default selector is "Cards" or "Other methods". It can be modified.
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Visit admin > Localization section, Airwallex. For example, if Klarna is your focus, you may edit the text in the in the “Switcher - Other methods” field and explicitly indicate it. The description of the payment method has also been changed. See the example of such an update below:
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There is no simple answer for that. Here, we explain more about the differences. Several payment gateways (Stripe + PayPal or Airwallex + PayPal) and a manual payment method is totally fine and is a good practice.