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Enabling discounts on your checkout page
Enabling discounts on your checkout page

Discover which types of discounts you can offer with Checkify and how to set them up.

Updated over 6 months ago

There are two main types of discounts you can offer to your customers: automatic and discount codes (manual).


The manual discounts (codes) are the ones you need to apply a discount code for. They are created in the Shopify admin.

In this article:

1. List of discounts you can currently offer with Checkify

There are different options and conditions you can set for the discount codes you offer. At the moment, Checkify supports most, however, not all of them. In the table below, you can find all the options Checkify supports at the moment.

List of options you can currently set for manual discounts (codes)

ATTENTION: You can create such popular offers as "Buy one get second one for free" or BOGO, among others, in the pre-purchase upsells section. Go to admin > Extra Offers > Offers on Checkout page.

NOTE: The checkout will not be completed and will return an error to your customer if the total cart value goes below zero!

2. Discount code field layout

The discount code field is located within the "Order summary" block, below the merchandise list. To add a discount code, write it into the field and click the "Apply code" button. The order's total will be reduced by the amount of the discount.

Discount code field at the checkout on a desktop version of Checkify

In the mobile version, there could be two options.
1. The discount code field located in the "Order Summary" section. To access this field, customers need to click on the drop-down element. They will see a list of products added to the cart and the field for a discount code. The next steps are the same as for the desktop mode.

Discount code field at the checkout on a mobile device

2. Some users may want to move this field to a more accessible place (i.e. next to the payment information block). You can move the discount field from the Cart section to the position above the payment methods for mobile devices. Visit Customization section of the admin and implement:

You can add a discount to an existing checkout page by URL. For example, provide a discount to induce a purchase for recovery of abandoned checkouts, etc. This discount will be applied by priority, which means that if there were other discount codes on the page (including auto discounts), they will be overridden and the code you specified will be applied.

In such cases it is necessary to add the following to the link of the checkout page: &discount=DISCOUNT_CODE

The full (complete) URL of the checkout page with the discount code included should look like this:

https://pay.checkify.pro/checkout?id=ID&discount=DISCOUNT_CODE

3. Limitations for using discounts in the current version

The current version has several limitations for using the discounts feature.

First of all, Checkify is not collecting your customers' data (a privacy matter). For this reason, we are not providing an option to offer personal user-specific discounts. This concerns both "Specific groups of customers" and "Specific customers" variants. Alternatively, you can create a unique discount code and/or limit the number of times this discount can be used in total.

Another important point is concerning third-party discount apps. As they may be applying automatic discounts, we cannot guarantee that they will function properly at all times. Generally, it is subject to testing. If the app is using automatic discounts only, its functionality will not be supported by Checkify. It may go in conflict with our native functionality. The ones offering coupon discounts (e.g. a pop-up with a random discount amount) should be working without any issues.

4. Resolving common issues

πŸ™€ Can I create a direct checkout link with a pre-uploaded discount?

Yes, you can. For more information, please read the article on direct checkout links.

πŸ™€ Is Checkify able to see and work with gift cards?

It is not be possible to use Gift Cards on Checkify's checkout. Even if entered in our discount input field manually, such a code, related to the gift card, will not be valid.

πŸ™€ How do discount codes affect the tax calculation?

Discount codes are applied to the product price before the tax is calculated.

πŸ™€ Is it possible to simultaneously use multiple discount codes?

No, only one discount code can be applied.

πŸ™€ What happens if a customer enters an incorrect or inactive discount code?

An error message will be displayed in such a case. The total amount will not be anyhow modified.

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