Localize the custom checkout if you have an online store that sells products not only in one country, but also targets global markets. Checkify uses Amazon Translate to provide the checkout's localization. You can translate your checkout and Thank You page into one of these 70+ languages with the auto-translation feature. In addition, Checkify supports manual translation for any language that's not on Amazon's list.
You can read more about auto-translation options in this article.
In this article:
1. Choose a language
To select another language for your checkout, you need to set it up in the Localization page of your Checkify Admin panel.
Choose the language in the drop-down Checkout language menu.
If you choose a language marked for auto-translation, all the fields will be translated automatically. If there is no auto-translation for your language, all the fields will switch to English, and you will need to fill them out manually.
For example, we do not have an automatic translation for Faroese, so if you live in the Faroe Islands and want to target native speakers exclusively, you will have to translate the fields manually. If you want to target a global audience, you are good to go.
2. Set up the checkout translation
To translate your checkout:
Choose the language from the list. Then, give it a couple of seconds to change all the fields.
Check that the page status is set to "Enabled".
Save changes (if any).
Localization section in Checkify admin
3. Customize your translation
Customize wording
You can manually customize the wording in any language (including English). For example, if the auto-translation sounds too official to you, you can customize fields to match your store's communication style.
Add emojis
Add emojis to the text fields to express your creativity.
Translate manually
If your language is not on the list of auto-translations, you will have to translate your checkout manually. However, once the translation service provider adds a new language, our translation base will be updated automatically.
4. Resolving common issues
🙀 Will my product title be always translated to different languages?
Yes, if you have Localize / Translate & Adapt app on your Shopify and product names are translated there, we will work with such data and apply it while generating the checkout.
Example: Default product name in English translated into German via Shopify tools
🙀 Do I need third-party apps to use emojis?
No, you can add emojis directly in the checkout fields.
🙀 I translated a field, but it didn't appear on the checkout.
Check the layout without translation. If the field is absent in the original version, it's probably unavailable in the current layout.
🙀 I translated something manually, but it's still in English.
If you translated a field manually, but it's still in English, it might be connected to a new update. Make sure you set the status of your translation to "Enabled", then let us know at [email protected].
🙀 I want to translate PayPal button on my checkout
Elements like PayPal button or Stripe's payment element (cards) are not translated via Checkify. Their language is usually determined by the network settings (IP geo location). It may mean that your buyers will likely see the elements in the language they understand, like and use without any additional actions required from any of the sides. It's better to still check and enable the auto translate settings on Checkify and to test a variety of scenarios, especially, for an eComm business oriented at several countries with different languages. Engage a friend or a colleague living in different countries for a quick check. Alternatively, test with a VPN.