Either you choose to wait for a feature in our future releases or need Checkify.pro paused, you'll be able to deactivate the app with this guide.

Disabling Checkify from the Admin panel can be helpful when you need to switch it off for a short time. For example, if Checkify experienced some issues, or if a payment gateway stopped working and you need to wait till it's on again.

To disable Checkify, you only need to change the status of the trigger from "Connected" state in the Checkify Admin Panel (Settings > Store tab).

Important: If you have an active subscription, please cancel the subscription in the Billing section, "Billing Profile" tab, to make sure you will not be charged or save the free trial period. You can read how recurring charges are formed and calculated in this article. If you intend to use Checkify again for the connected store, do not go for "Delete" once you unsubscribe. It is an irreversible action.

This solution will work for you if you'd like to use Checkify in the future after a feature you're waiting for is implemented. Deleting the code from your theme will remove the preloader from your website.

Go to your store on Shopify: Online Store > Themes > Current theme > Actions > Edit code.

Find the Layout section in the left taskbar in your Shopify and choose the theme.liquid file. In the code editor, look for "checkify" in your script, and delete script that looks like that:

Here's how it looks in Shopify's code editor:

Important: The script might vary slightly depending on your store's theme. You can find your script in the Checkify admin panel (Settings, "Checkify Script" tab).

Delete your Private App in your Shopify's admin to stop using Checkify or to republish your Shopify theme. This solution will delete the connection between your store and Checkify. If you don't delete the Private App, the script will be automatically added again, and Checkify checkout will be active.

Deleting the Private App doesn't delete your Checkify account or your Checkify settings. So, once you decide to go back to using Checkify, you'll need to create the Private App again and republish the script.

If you installed Checkify as the Custom App, you can uninstall the app or delete the Custom App in the similar way as described above.

Important: Deleting the Private App or the Custom App makes refunds of the transactions created with Checkify impossible. So, if you aren't going to edit your theme, keep your Private / Custom App.

If you're removing Checkify because you encountered some issues, let us know at [email protected], we'll help you out and comment on your case.

You can completely delete an account in the Billing section.

After the confirmation, your data will be completely deleted, and you will not be able to reuse the previously registered email and the store:

Then please confirm your action. Be careful, you won't be able to re-use your old email and store to create new account:

Kindly note that removals are not possible for accounts (stores) with an active subscription. Therefore, it is necessary to cancel first.

If, after some time, you understand that the decision to delete completely was not right, you can still apply for an account reactivation program via the email template (form) we provide at the sign up (registration) stage. Start entering your old (initial) credentials to get the access to the form.

We will evaluate submitted information and get back. Checkify reserves the right not to satisfy such a request without any additional comments or clarifications from its side.

Check the presence and remove the Checkify script from your store's theme.

You won't be able to use the same account for another store, since we have "one store - one account" rule and policy. So, if you choose to delete Checkify for the current one, you'll need a separate account (a different email and myshopify domain) for the next store.

Check your store from the Incognito mode in your browser or in a completely different browser. Most likely it's cached content.